Tips & Tricks · 5 minutes
VPN connection issues must be frustrating and disruptive to your activities, especially when you are watching the most important moments of the match or are in the middle of an intense game. Here are the reasons and fixes for "VPN not working" & "VPN not connecting" problems.
There are many reasons why a VPN connection may fail or be unable to connect, common ones include weak internet, VPN configuration errors, the blocking of firewall and security software, and so on.
Checking your device's connection status is important because the issue could be related to your device's internet connection. To check if your internet is working or not, you can check it through this link.
a. If your current internet speed is quite slow and the signal is weak, please try to restart your Wi-Fi router or switch the network. If your internet still has slow speed and weak signal issues after that, please contact your internet service provider to restore your connection.
b. If the speed test shows that your internet works normally, then please try the solutions below in this article.
Normally you can find this item in your VPN setting, finding and switching to a different protocol such as ISSR, SSR, IPsec, and so on probably solves your problem. Because certain regions or network environments may block or restrict specific VPN protocols. By switching to another protocol, it may be possible to bypass these blocks or restrictions and restore VPN connectivity.
Ensuring that the VPN application has been granted the required permissions is crucial for its proper functioning. These permissions allow the VPN app to access network resources and establish secure connections. Without the necessary permissions, the VPN may encounter difficulties in connecting to servers or accessing the internet securely.
These programs can sometimes block VPN connections. Firewalls and security software are designed to monitor and control network traffic, and they may mistakenly flag VPN traffic as suspicious or unauthorized. Reconfigure your firewall/security software settings, add the VPN to the exceptions list of firewall/security software, and then you can ensure that they are not blocking the VPN connection and allow the VPN application to establish a secure connection to the internet.
Since not all VPN providers offer free VPN services like Turbo, it is necessary to check your VPN subscription status, in order to make sure that has not expired.
Clearing the VPN application cache can help resolve some connection issues because outdated or corrupted data may be stored in the cache, preventing the VPN from functioning properly. By clearing the cache, the VPN application can reload and update necessary data, improving its performance and addressing potential connection issues.
Restarting the VPN can help resolve various issues that may arise during its operation. It allows the VPN software to reset and establish a fresh connection with the VPN server, which can sometimes resolve connectivity issues, slow speeds, or other performance issues. And make sure your VPN application is up to date. Updates often include bug fixes and security patches that can improve its performance and reliability. Overall, restarting the VPN and updating it are often simple and effective troubleshooting steps to try when encountering problems with its operation.
Sometimes, certain servers may experience high traffic or technical issues, causing slowdowns or disruptions in the VPN connection. By switching to a different server, users can bypass these issues and establish a more stable and faster connection. Additionally, switching servers can also help access geo-restricted content or services that may be unavailable from the current server location.
The above methods can basically solve the problems, but what if your VPN is still not working? It may imply that the problem is the application itself rather than others, so replacing it is the best solution at this time.
There are thousands of proxy servers back up in Turbo. Find your desired server location and connect to the VPN server with the best signal, that can avoid the "VPN not connecting" problem to a great extent.
Turbo VPN believes in the equality and openness of the World Wide Web. We thought it was a necessity that everyone should have a chance to access the internet with total freedom. That's why we offer both paid and free VPN services at the same time. The free VPN plan of Turbo provides a platform to access the internet in a secure, fast, and free way without any cost. Also, if you want to experience the specialized line servers and more features, welcome to subscribe Turbo VPN Premium Plan.
Turbo VPN allows you to connect across multiple devices. You can download Turbo VPN on Windows, macOS, Android, iOS & Chrome extensions to establish a private virtual network for all your devices.
Turbo provides 24/7 customer service in all languages to ensure it runs normally, this can quickly solve the problems that arise during usage and also guide you to better operate the application. In addition, if there's a new server location you want to add, contact our customer service through email or live chat anytime.
It's common for problems like "not connecting" to occur when using a VPN, generally, we can solve it through some simple operations. But, if it is still stuck in the middle, it's time to download a new one, in order to have a better sense of experience and security.
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